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Home assistance

24/7 Assistance Hotline

+ 86 21 6146 1800

  • Plumbing
  • Electric circuitry
  • Household electrical appliances
  • Computers

Society is changing. In an urban world increasingly on the move, where we have to juggle between work, travel and family life, ultra-responsive local services are becoming essential. This is why the Europ assistance Group is inventing the home services of the future, with offers encompassing prevention and personalised assistance to ensure your everyday peace of mind, so that you can devote your free time to your loved ones and leisure activities. 

Europ assistance shall provide the home assistance services outlined below where the Customer’s residence is located in Beijing, Shanghai, Tianjin, Guangzhou, Shenzhen or Chongqing. Europ assistance shall refer a qualified service provider to the Customer for consultation or on-the-spot service.


Leaks, jams, breaks, tap replacements

Electric circuitry

Power failure caused by a fault in an electrical appliance.

Household electrical appliances

TVs, refrigerators, air-conditioning units, washing machines, audio devices, DVD players, electric rice cookers, microwaves, water heaters, vacuum cleaners and so on.


PCs, Laptops