行为准则
Code of conduct
集团行为守则，连同我们的价值观（价值观，我们的员工，承诺，开放，文化）构成了集团的文化角色的基础，旨在提供长期的成功和可持续性，为所有参与者的福祉作出积极贡献，并通过关心人们的生活和梦想，最终实现让人们塑造更安全未来的目标。
The Generali Group Code of Conduct, together with our Values (Value our people, Deliver on the promise, Be open, Live the community) constitutes the foundation of the Group’s cultural identity aimed at delivering long-term success and sustainability, to contribute positively to the well-being of all stakeholders and, ultimately, to realize the purpose of enabling people to shape a safer future by caring for their lives and dreams.
我们的准则规定了必须采取的行动，并提供了相关的具体指导，例如：促进公平的商业行为、多样性和包容性、可持续性、个人信息和隐私、公平竞争和反垄断、防止利益冲突、反贿赂和腐败、反洗钱、反资助恐怖主义和违反国际制裁。它规定了公平对待和不受歧视的权利，以及贯彻提倡和奖励职业道德的组织工作的权利。
Our Code sets out the behaviours that must be adopted, and provides specific guidance related, for example, to: the promotion of fair conduct of business, diversity and inclusion, sustainability, personal information and privacy, fair competition and antitrust, the prevention of conflicts of interest, bribery and corruption, money laundering, terrorist financing and international sanctions violations. It states the right to be treated fairly and without discrimination as well as to work for an organization that consistently promotes and rewards work ethics.
我们的行为准则也被我们的合资企业采纳，并构成我们的顾问、供应商、代理等的参考点。
Our Code of Conduct is adopted also by our joint ventures and constitutes a point of reference for our consultants, suppliers, agents, etc.
我们希望人们能够自由地提出问题，并报告对被视为不适当或不符合法律、行为准则或其他内部法规的做法或行为的任何担忧。
We want people to feel free to ask questions and to report any concerns about a practice or conduct considered as inappropriate or inconsistent with the law, the Code of Conduct or other internal regulation.
违规事项报告（举报）
Reporting of concerns (whistleblowing)
我们鼓励您通过以下渠道报告任何问题：
We encourage people to report any concerns through the following channels:
电话： 800-711-1329；800-110-1252
Tel: 800-711-1329；800-110-1252
电邮：EAGlobalCompliance@europ-assistance.com
Email: EAGlobalCompliance@europ-assistance.com
我们保证绝对保密，在允许的情况下，我们也接受匿名报告。
We guarantee the utmost confidentiality and, where permitted, we also accept anonymous reporting.
Generali Group坚决致力于维持一个无骚扰的工作环境，包括性和非性恐吓、歧视和因从事受保护活动（如举报违法行为或参与与涉嫌违法行为有关的调查）而受到的报复，守则或其他内部规定。
Generali Group is strongly committed to maintaining a work environment free of harassment - including sexual and non-sexual - intimidation, discrimination and retaliation for engaging in protected activities such as reporting violations or participating in an investigation pertaining to alleged violations of the law, the Code or other internal regulation.
正如我们的行为准则所述，集团确保有一个激励性的工作环境，没有任何歧视或骚扰。员工必须相互尊重，避免可能伤害他人尊严的行为。管理者必须创造和促进一个受欢迎和支持的环境，在这个环境中，诚信、尊重、合作、多样性和包容性得到有效追求。这种做法明确禁止性骚扰和非性骚扰，对歧视零容忍。对于所有其他违反《守则》的行为，如果出现歧视性行为或骚扰，必须遵循规定的升级程序，并在适当时采取纠正或纪律措施，包括终止雇佣关系，还可能导致民事和/或刑事制裁，根据当地法律和内部法规。
As outlined in our Code of Conduct, the Group ensures a stimulating work environment, free of any kind of discrimination or harassment. Employees must treat one another with respect, avoiding conducts that may hurt someone else’s dignity. Managers must create and promote a welcoming and supportive environment, where integrity, respect, cooperation, diversity and inclusion are effectively pursued. This approach explicitly prohibits sexual and non-sexual harassment and has zero tolerance for discrimination. As for all the other violations of the Code, also in case of discriminatory behaviour or harassment the defined escalation process must be followed (see above) and when it is appropriate the corrective or disciplinary actions are taken including termination of employment and may also result in civil and/or criminal sanctions, in accordance with local law and internal regulations.
集团严格禁止对提出问题、提出报告、参与调查、拒绝参与可疑不当或不法活动的员工采取任何形式的报复行动。报复被认为是一种不当行为。任何确定的报复行动都将受到纪律处分，直至终止雇佣关系。
The Group strictly prohibits any form of retaliatory action against employees who raise issues or ask questions, make reports, participate in an investigation, refuse to participate in suspected improper or wrongful activity. The retaliation is considered a form of misconduct. Any identified retaliation action is subject to disciplinary actions up to employment termination.
